Shipping Policy

Order Processing

Orders are processed within 2–4 business days of purchase.

You will receive a confirmation email with tracking information once your order has shipped.

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Shipping Methods and Rates (via Shopify defaults – FedEx & UPS)

We currently ship using Shopify’s discounted carrier rates. Typical options at checkout may include:

FedEx:

FedEx Ground

FedEx Express Saver

FedEx 2Day

FedEx Standard Overnight

UPS:

UPS Ground

UPS 3 Day Select

UPS 2nd Day Air

UPS Next Day Air

Shipping rates are calculated automatically at checkout based on your delivery address and package weight.

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Delivery Times (Estimated)

• Domestic (U.S.): 3–7 business days depending on shipping method.

• International: 7–21 business days depending on location and carrier.

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Delays and Liability

• We are not responsible for shipping delays caused by carriers, customs, or incorrect addresses provided at checkout.

• Once an order has been shipped, risk of loss passes to the customer.

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Issues With Your Order

If your package arrives damaged or does not arrive, contact us at info@caja59.com within 7 days of delivery (or expected delivery). We will work with the carrier to resolve the issue.